(fluent German) Customer Support Consultant (Cape Town)
  • Cape Town, Western Cape, ZA
  • SupportYourApp
Job Description

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe Excited?

Let's see what it takes.

What you will do :

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide omni-channel support via phone calls and emails;
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.

Requirements :

  • Fluent German and English (both C1 level);
  • Analytical & Research Skills;
  • Customer-oriented and responsible attitude.

Would be a great plus :

  • Experience with CRM systems;
  • Experience with native speakers;
  • International exchange programs participation.

Benefits :

  • Fixed or flexible schedule;
  • Possibility to work remotely;
  • Competitive compensation;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program);
  • SupportYourApp Medical Policy;
  • Occasional business trips.

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe.

We work with clients from 30+ countries and speak 50+ languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website : www.supportyourapp.com

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