Vehicle Buyer - Bluespec Holdings
  • Eastern Cape - Port Elizabeth
  • Bluespec Holdings
Job Description
Job Description

1.Contribute to the achievement of profit targets.

  • Follow up with client when deal is accepted, negotiate on pricing.
  • Ensure understanding of the latest market trends to assist in pricing of vehicles.
  • Ensure appointments are made Continuously follow up with dealers, sales, and dealer agents to ensure that lead is actioned.
  • Stay up to date with vehicle brands in the market, and prices on vehicles available in the market.
  • Ensure leads on Weelee online portal can purchase vehicles then send to Online or Auction teams.

2.Ensure world class customer service at all customer interfaces.

  • Build customer interest in the service and products offered and provide a personalized customer service of the highest level.
  • Ensure that clients are dealt with in an empathetic, professional, and respectful way.
  • Ensure appointments are made and vehicles are evaluated and negotiate for the best prices.
  • Effective, efficient, and timeous communication via email / phone.
  • Creating a new feedback procedure for clients or improving upon the existing model.
  • Respond to clients within company standard TAT (24 hours) on all platforms.Ad-hoc functions such as processing customer accounts, filing documents.

3.Adhere to all company policies and procedures.

  • Ensure that all processes are followed, and documentation is in accordance with Company Policies.
  • Accuracy of documentation is critical and not negotiable.
  •  Complying with any and all reasonable instructions and requests from Management.
  • Report any deviations and suspicious activities to management immediately.
Job Requirements
  • Previous used car sales experience required.
  • Motor sales experience will be advantageous.
  • People person with excellent communication skills.
  • 1-2years working experience.
  • Honesty and Integrity.
  • Evaluations of vehicles.
  • Pick up spray work and body damages.

Critical job-related knowledge:

  • Customer service experience, ideally in motor industry.
  • Proven sales capability.
  • Manage Drivers.
  • Knowledge on motor industry pricing.
  • Bilingual.
  • Time management.

Minimum education:

  • Matric – Senior Certificate (Grade 12)

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