Skills Trainer at Turn n Tender
Job Description
Description

Main Outputs and Responsibilities for This Position

  • Perform administrative work as and when required related to training role
  • Assist in ensuring that Training Restaurants subscribe to the standards required for training
  • Provide daily feedback to the business on previous day’s activities
  • Assist with the FOH and BOH workshops and skills development
  • Assist with Skills Assessments and documentation thereof of restaurant staff
  • Provide ongoing in-store Training and Refresher Training
  • Assist Franchise Managers with in-store training when requested (overnight when necessary)
  • Do store visits to assist FM with practical coaching.  These store visits will encompass working hours as per operating times of specific restaurant including weekends
  • Assist with Store Openings
  • Assist in updating all training manuals with relevant information
  • Updating training status on SharePoint
  • Keep updated with Brand requirements and specifications
  • Follow up post opening of new restaurants on the status and do refresher training where required
  • Have weekly feedback meetings with the Operations Team in terms of status per outlet
  • Compile monthly training calendar and schedule appointments accordingly
  • Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly
  • Assist menu developer with new product development and training ahead of new menu launch
Requirements

Formal Education

  • Minimum of Matric
  • A related tertiary qualification would be an advantage

Experience

  • Minimum of 3 years’ experience in Food Service Industry

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