Sales Support Executive
- Johannesburg, Gauteng
Job DescriptionJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Support Executive - Your future Position?
As a member of the Commercial Team you will manage the customer project system and follow up on essential actions from the Key Account Manager's customer visits. You will be the, back up and admin for the Key Account Manager. You will maintain the Commercial and Customer systems for Commercial team and you will manage Master Data for customers.
In this exciting role you will: Co-ordinate Sales:
You will prepare monthly sales reports for the Commercial Director and the Key Account Manager to monitor the performance of each customer. You will assist Commercial Director and Key Account Manager with general CRM requirements. You will help coordinate customer visits.You will assist to prepare material for customer presentations by Key Account Manager and Commercial Director. You will request for price quotes and send to customers. You will monitor customer price adjustment timetables and upload prices into the system for all customers timeously. You will coordinate the commercial teams relevant customer master data input and data management across Givaudan systems.
Management of the Sample Department:
You will request flavour samples from units for customer briefs for comparison purposes for customers with CRM system.You will dispatch all samples together with the required documentation and certification. You will manage all samples in the customer project and keep customer updated.
You will arrange travel requirements for Key Account Manager. You will do filing of general correspondence for the department. You will maintain electronic filing of documents and visit reports for customers and product information. You will manage the administrative tasks and ordering of all corporate gifts, desk pads and calendars for customers for year end. You will manage the timeous distribution of the relevant gifts to customers. You will ensure the smooth running of the department during the manager's absence by assisting with any with inter-departmental queries or problems. You will handle any customer queries orcomplaints that may arise, by working with the relevant persons to ensure that any actions required are taken and the followed through to completion
You will assist to ensure implementation of the safety system and ongoing adherence to all legislation relevant to health and safety responsibilities.
You will participate in flavour training and tasting sessions. You will make recommendations of flavours together with the managers. You will coach learners to support the sales admin function and monitor their progress. You will work with inter-departments (Regulatory, Customer Care, Technical, Pricing team andsystem Power-users) on a daily basis to complete tasks.
Are you someone who wants to grow and shape your world? Who excels being in a culture where you are part of a creative team environment? Who wants to collaborate with teams who are as passionate as you are? Then join us - and impact your world.
Your professional profile includes:
2+ years’ experience in sales and customer relations
A deep understanding of our business and divisional goals and customers priority
Computer literacy, accuracy and proficiency
Ability to work under pressure
This is a Fixed Term contract position:
Preference will be given to Employment Equity candidates or designated groups
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Givaudan is committed to equal opportunities. Therefore, we welcome applications regardless of cultural and social background, gender, age, religion or sexual identity.
We also have a safe work environment, progressive working conditions and are certified as an equal pay employer.