• Cape Town, Western Cape, ZA
  • Leeu Collection South Africa (Pty) Ltd.
Job Description

You will excel in this role if you have excellent organisation and time management skills with a friendly disposition. Exceptional guest relation skills, willingness to go the extra mile and attention to detail will result in success within this role.

Experience and skills :

  • Protel experience would be advantageous
  • Proficient in use of Word / Excel / Outlook
  • Good administrative skills
  • Good communication skills, verbal and written
  • Knowledge of Franschhoek and surrounding areas would be advantageous
  • Ability to work well under pressurre

Inherent Requirements :

  • Previous reservations experience essential
  • Good understanding of all departments within a hotel
  • Detail orientated
  • Guest satisfaction must be a natural focus point
  • Preference will be given to candidates from Franschhoek and neighbouring areas

Main Responsibilities :

  • Taking reservations
  • Concierge duties
  • Financial follow ups and procedures
  • Be able to review the entire guest journey

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