Product Owner - Revenue Management
  • Cape Town, Western Cape, South Africa
  • RoomRaccoon
Job Description

The mission of the Product Owner : Revenue Management is to assure that RaccoonRev, RaccoonUpsell and RaccoonYield are being loved by our (current & new) customers.

You assure that your modules perform exceptionally, are bug-free, and our customer service team receives no questions. Our sales team is praising you for how much they like to present your products to customers, and the best is that your products drive the entire company’s ARR (annual recurring revenue).

This is what you tell people at parties :

I am part of an international super-fast growing tech company and we are revolutionising hoteliers around the globe. RoomRaccoon is awarded the world's best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively.

Our growing team of 105 heads is working from 10 offices all over the world!

Reports To

Product Manager

Your role :

Own the responsibility for the success of the products : RaccoonRev, RaccoonUpsell & RaccoonYield

Understand customer needs, pain points and business objectives and are responsible for defining product requirements in close coordination with all stakeholders and translating these into high-quality product requirements.

Adoption Rate : Making actively sure that current & new customers are using your products. This includes training your team members and assuring that customers engage.

Collaborate on pricing and yield management products, tools, reports and data. Gather product information and usage trends for research.

Communicate upcoming features, plans and opportunities, and be an active promoter for the revenue management product component.

Work closely with the engineering leads and the development team to ensure continuous delivery of the revenue management product.

Oversee the continuous maintenance and prioritisation of your domain’s product and sprint backlog.

You will measure and report on the team's and product’s progress and impact on the business.

Ensure all systems are designed to ensure compliance with regulatory standards.

You will be accountable for driving ARR :

Products performance (no churn)

Product feature adoption (more revenue)

Optimising TRevPAR throughout the product.

Our perfect fit has / is :

Has 5+ years extensive experience with driving Hotel Revenue (Revenue Management) and therefore has a deep knowledge about Revenue Management including price optimisation, yielding, overbooking, forward looking projections / forecasting as well as competitive analysis

Successfully completed university degree in business administration or hotel management

Experience with Revenue Management systems

Ideally has experience in building digital products

Professional appearance, high motivation, and a strong desire to work and build an empowered team

High sense of responsibility and a conscientious, goal-oriented, and independent way of working

Fluent English in spoken and written form

Experience in product management, product development and roll out (Preferable)

Knowledge of Scrum and Agile Software Development Methodology (Preferable)

Shares our core values :






Benefits :

Working in a vibrant, international & fast-growing company

Unlimited learning & growth potential

Your ideas and performance making a big difference in our organisation and the global hotel industry

Work hard, play hard mentality. We love celebrating successes together!

Employee Equity Scheme

Regular trips to Europe for trainings & celebrational ceremonies (World Week)

Annual RoomRaccoon Hotel Experience

Friday lunches are on us

Annual salary increases

Training & Development opportunities

Kindly click on the below link and complete the questionnaire :

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