Postilion Support
  • Cape Town, Western Cape, South Africa
  • Logic 360 Group
Job Description

Key Responsibilities include, but are not limited to :

  • Production environment, support, upgrade, and security.
  • Setup and configure Disaster recovery.
  • Ensure periodic tests are executed at the DR site.
  • Ensure that failover procedures are documented and kept up to date.
  • Ensure that communication channels are established with all clients at a technical level.
  • Ensure feedback is given to both management and clients.
  • Ensure change management is adhered to. a
  • Ensure adequate testing has taken place before implementing new systems or changes to existing systems.
  • Ensure all technical documentation is current and freely available.
  • Ensure all process are documented.
  • Test any new system released / upgrades from development.
  • Ensure that a testing schedule and procedure is available.
  • Setup and maintain Production systems.
  • Database management.
  • Identify issues / problems and assess the severity of the problem and take corrective action.
  • Determine appropriate approach to solving problems.
  • Develops plans for implementing solutions.
  • Setup and configure ACI products.

In order to be considered for this position, the following requirements must be met :

  • Matric / Grade 12 qualification.
  • Completion of relevant IT Technical Course.
  • Business analyst skills is advantageous.
  • 2 years’ related experience.

Technical Competencies :

  • Knowledge of MSSQL and MySQL.
  • Linux knowledge and experience.
  • AWS cloud experience.
  • Python and shell / Dos scripting.
  • High level knowledge in ACI Postilion suite of products (Realtime Framework, Office, ConfigServer, eSocket.POS)

Behavioural Competencies :

  • Be able to write documentation for all created processes.
  • Be able to write disaster recovery documentation, cutover processes.
  • Have strong problem-solving skills.
  • Have dedication and perseverance.
  • Must be able to work well under pressure.
  • Setup and Configure ACI products.

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