PSSR Global Grade 10
  • Springbok, South Africa
  • Barloworld Equipment
Job Description

Key Outputs

  • Build productive, professional relationships and strategic partnerships with key personnel in assigned Key Account customer accounts.
  • Proactively assess, clarify, and validate customer needs on an ongoing basis
  • Consult with Key Account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
  • Assist with quotes for parts, service, and equipment management solutions
  • Understand the full range of the dealership's product offerings and how they are intended to meet business and customer needs
  • Responsible for Marketing after sales products and services
  • Liaison Between Barloworld and Key Customer accounts
  • Business Planning and / Budgeting Planning
  • Where possible inspect all failed machines / components / parts with Technical Rep and advise / train / educate customers accordingly
  • Compile and submit a monthly report with forecasts attached to management
  • Discuss machine and undercarriage inspection reports regularly with customers
  • Responsible for selling Caterpillar marketing initiatives
  • Parts quotations followed up and converted into sales
  • Promote part sales through service
  • Achievement of Targeted Budget and Effective Expenses Management
  • Achievement of Operations and customer monthly KPI's

Qualification, Experience and Competencies

  • Matric
  • B. Tech Sales / Marketing Diploma or Certificate
  • Qualified diesel / earthmoving equipment mechanic (or equivalent qualification);
  • 5 years Caterpillar experience as an artisan
  • Workplace Competencies Business development skills and knowledge
  • Sound business communication skills (Managerial and technical report writing critical in role)
  • Sound technical knowledge of product brands
  • Sound business communication skills
  • Basic financial management skills
  • PC and Microsoft Office knowledge
  • Behavioural Competencies : Relations skills
  • Problem solving
  • Analysis
  • Attention to detail
  • Listening
  • Influencing and Negotiation

Get New Jobs Notification!

Subscribe & get all related jobs notification.