Franchise Support Coordinator -Salsa
  • Midrand, Gauteng
  • Midrand, Gauteng
Job Description

Key Tasks and Responsibilities

  • Providing Franchisees brand specific systems, processes, blueprints and standardized intellectual property
  • Provide support to Franchisees to ensure brand knowledge and skills transfer
  • Support brand operations executive in development and maintenance of brand specific Discounted Cash Flow (DCF) models with a bias for improving profitability and efficiency
  • Support brand operations in development and maintenance of brand specific IP, such as Ops manuals, Equipment manuals, Smalls lists etc
  • Implementation of project related initiatives
  • Support and assist in design and implement of the brand specific Standards of Operations Programs
  • Support brand operations in testing equipment innovation, trading formats, layouts etc. In order for the brand to remain relevant and best in class
  • Support and perform operational reviews
  • Support Skills trainer in all training of staff and restaurant teams ongoing
  • Sharing of best practice amongst restaurants in line with brand operational standards

Education Experience and Skills

  • Minimum Matric, preferably related tertiary food service qualification.
  • Minimum 5 years franchising experience in similar role – Preferred
  • Good knowledge of food service industry, preferably specific brand category.
  • Financial and computer literacy.
  • Valid driver’s license.
  • Strong Communication,
  • Organizational,
  • Operational and People Skills
  • Highly presentable
  • Developed analytical and problem-solving abilities
  • Great interpersonal skills
  • Strong presentation skills
  • Energetic self-starter
  • A hands-on approach to problem solving
  • Fanatical attention to detail
  • Strong customer service orientation
  • Willing to travel
  • Experienced extended working hours required in Restaurant Operations.

Get New Jobs Notification!

Subscribe & get all related jobs notification.