- Mafikeng : North West
- Cashbuild Limited
- To operate and maintain the Forklift in a safe and cost effective manner. Ensure comprehensive Customer service in the Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Duties and Responsibilities
- Acknowledge all Customers and determine their needs
- Advise Customers correctly on product
- Assist Customer with any product queries
- Assist with Customer complaints timely
- Add on sales, e.g. paint v/s paintbrushes, thinners, etc.
- Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
- Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
- Advise Customers on the additional services provided:
- Delivery service / bulk deposits
- Glass cutting
- Plan reading
- Credit programmes
- Special orders
- Distant ordering
- VIC Customer Programmed
- Must be certified in Product Knowledge
- Must be available in aisle of responsibility
- Bulk stock area to be merchandised safely and according to Store layout plan
- Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
- Merchandise stock according to approved layouts and planograms
- Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
- Correct shelf price labelling within area of responsibility.
- Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule
- Grade 12 or minimum of 1 (one) year work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Must be willing to work shifts, weekends and Public Holidays
- Must be able to work under pressure
- Must be physically fit to operate forklift
- Must have a valid forklift license