Job Description

Purpose of the Job:

We would like to invite suitably qualified candidates to apply for the Customer Service Agent position in Cape Town. Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of the order information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure an excellent standard of service and high level of customer satisfaction is maintained. Co-ordinate the handling of difficult and/or unusual situations.

Key Responsibilities:

• Processing Orders
• Communicate changes to orders and deliveries to both customer and sales reps
• Reporting
• Stock Allocation
• Provide Customer service and develop customer relationships
• Health, Safety and quality

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

• High School (matric) (Required)

Experience:

• Customer service: 1 year (Required)

Application Deadline: 2023/02/06
Expected Start Date: 2023/02/13