Cosmetic Consultant at Dis-Chem Pharmacies Limited
  • South Africa
  • Dis-Chem
Job Description

Job Details

Job Description

Essential:
• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours
Advantageous:
• Cosmetic, fragrance and/or beauty experience

Job Description

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:
• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule
Advantageous:
• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:
• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:
• Market-related salary
• Medical aid
• Provident fund
• Staff account

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