Cleaning Operations Administrator
  • Midrand : Gauteng
  • Fidelity Services Group
Job Description

Job Description

  • To provide office-based administrative support to all cleaning operations functions Fidelity Cleaning Services.

Duties and Responsibilities 

  • Opening of new client files.
  • Update contract client list on a monthly basis.
  • Designing various forms and files for the purpose of recording contract activities.
  • Filing of operations correspondence with clients
  • Filing of any communications with clients on client files regarding increases
  • Maintenance of files for various operational needs or categories.
  • Maintaining updated records of old, current & amended contracts.
  • Collating Area Manager reports for General Manager’s monthly report.
  • Maintaining and publishing standard operation procedures and documentation.
  • Ensuring shared drive is up to date with relevant documentation.
  • Assist with e-orders.
  • Assist with any IT request in the Cleaning department and follow up with IT department on progress
  • Controlling credit notes issued – from requesting credit notes through to following up of credit issued and process to clients account.


  • Matric



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