Job Description

Duties and Responsibilities

• Serves customers by taking telephone, fax and email orders. Provide, Fax and email orders. Provide excellent service to customers by keeping them up to date with product information on a regular basis. Recruit new customers and grow existing customer through customer analysis.
• Meet agreed sales targets
• Meet sales & profit growth (Margin) targets on a monthly basis
• Daily and Monthly reporting on sales, call cycles and customers performance
• Provide reports on new customers
• Customer recruitment
• Service Existing Customers to grow their spent. (KEEP & GROW)Follow through to ensure that personal quality and productivity standards are
• Demonstrate consistent application of group and company procedures and policies

Desired Skills:

• communication skills.
• strong adminstration skills
• customer services experience
• manage and motivate staff member

Requirements

• Less than 1 year Retail
• Less than 1 year Call Centre Operator
• Grade 12 / Matric