Job Description

Role purpose:

Vodacom Financial services have been identified as an acceleration unit within the greater Vodacom group. The ambition is to expand its product offering and diversify its clientele. The purpose of this role is to establish a market position by locating, developing, defining, negotiating, and closing business relationships, as well as to maintain extensive knowledge of current market conditions.

This person is responsible for defining long-term organizational strategic goals, and working with the internal team, marketing staff, and other managers to increase insurance opportunities and thereby maximize revenue for the organization. The objective of this role is to also put the customer at the heart of all operational activities, focusing on channel optimization and performance.

Your responsibilities will include:

Deliver on target revenue, policy count, grow value-added services and market share and other relevant business objectives as required
Ability to manage cross-functionally, and in the process live the Vodacom Way.
Assessing channel performance in business through client acquisition and sales.
Must have experience in managing brokers and outsourced channels
Manage performance across all sales channels by fostering business relationships to increase revenue from sales and client retention.
Screening potential corporate deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; as well as recommending equity investments.
Business Partner and Trade Partner Support
Grow Vodacom’s insurance customer base and market leadership in all channels as well as across the different segments
Development of continuous improvement and business intelligence framework.
Responsible for Management Information and reporting for channels
Monitoring of compliance to legislation
Process and Systems performance management and operational monitoring
Sales performance analysis and competitor analysis
Customer Service and SLA Management
Analysis of the fulfilment process to identify process gaps that have revenue opportunities, cost threats or a churn risk that require an intervention

The ideal candidate for this role will have:

Must have technical/professional qualifications:
Matric is essential. Relevant 3 years Commercial/ Business Informatics degree /diploma essential
OR
Matric. Relevant diploma

Experience:
Grade 12 (essential)
Relevant 3/4-year degree / National Diploma (essential) in Marketing Management or related and
A minimum of 8 years relevant working experience essential in sales and insurance.

Competencies
Extreme Importance:
Sales orientation
Strong analytical and numeric background
Ability to manage and coordinate virtual cross-functional teams, and to collate inputs into an integrated, intelligent plan with clear recommendations.
Credible, commercially-focussed leader, with the ability to influence at all levels of the organisation.
Excellent communications, presentation & interpersonal skills.
Attention to detail and ability to complete documentation within tight timelines and to a consistently high standard.
Proven ability to operate flexibly in complex and dynamic working environment

Job Knowledge:
Strong understanding of Sales processes
Business analysis
Understanding of Direct Sales
Fundamentals of Project Management is essential
Understanding of the CVM
Strong knowledge of the Telecommunications industry

Job-Related Skills:
Leadership
Attention to detail
Communication (verbal and written)
Prioritization and Time Management
Facilitation and presentation skills
Decision making
Trend analyses to enable business improvement

Closing date for Applications: 15 February 2023

The base location for this role is Midrand, Vodacom Campus

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.