Breakfast Waiter | The Silo Hotel
  • Cape Town, Western Cape
  • Cape Town, Western Cape
Job Description

The Breakfast Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, teas, coffees and an absolute passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience in our breakfast restaurant, while adhering to The Royal Portfolio’s Purpose, which is “To give guests a complete experience and a perfect stay”.


  • To ensure a superior, friendly and personalised guest service and experience
  • Demonstrate a thorough knowledge of food and beverage products
  • Interact with customers and to take orders
  • Assess customers’ needs and preferences and make recommendations
  • Provide guidance to guests on hotel activities, dining options and general hotel and Cape Town information
  • Ability to sell or influence others for up selling and suggestive selling
  • Maintain a clean working area by sweeping, vacuuming and dusting
  • Collect payment and balance all receipts
  • Prepare inventory or purchase requisitions as needed to replenish supplies
  • To embody and live The Royal Portfolio’s Purpose & Values


  • Have excellent English communication skills (written and verbal). Other languages are advantageous
  • Display positive interpersonal skills
  • Have a willingness and a passion to serve
  • Minimum 2 years experience as a Waiter on the Breakfast shift, in an upmarket restaurant or luxury property
  • Experience in handling Point of Sale (POS) terminals and stock & inventory management software
  • Ability to stay calm under pressure
  • Top knowledge of The Silo Hotel, V&A Waterfront, Cape Town and surrounding areas
  • Ability to work long hours - early mornings, weekends and holidays
  • Proven job reliability, diligence, dedication and attention to detail
  • A passion to learn, teach and drive improvement in fellow employees
  • International experience in a similar environment and travelling experience will be advantageous

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.

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