Billing Support Specialist
- Cape Town, Western Cape
Why join us?
24.com is the digital development arm of Media24, the largest media company in Southern Africa. At 24.com, we work on building the best experience for millions of users who visit our digital properties daily. We have a people-focused culture, and we have a huge amount of fun while working together to execute fast. We keep our tech stack current, and we are surrounded by plenty of opportunities for learning and growth. We are a happy team, and we want to make the circle bigger!
What will you do?
You will work closely with our architecture team to create and maintain solutions for our subscription management platform. You will collaborate with our data engineering team to ensure integrity of underlying data and accuracy of reported insights. You will support our finance team and perform operational management to keep the platform running smoothly.
Your day-to-day tasks will include:
Analysing data in various databases and systems to provide feedback to clients and finance and to find resolutions
Troubleshooting and fixing errant processes
Collaborating with the engineering team on new or existing business problems that needs solving, designing, and implementing or conducting analysis
What should you have?
Tertiary qualification in Informatics, Information systems, or Information Science preferred.
3+ years’ experience in technical analysis, and reporting.
Strong analytical and creative problem-solving skills, with excellent attention to detail.
Fundamental understanding of databases and other data repositories
Ability to use APIs for information retrieval and updates
Experience with XML, JSON, REST
Ability to use SQL queries for information retrieval and updates
Fundamental understanding of accounting
A willingness to learn new methods, platforms and tools that best suits a task.
Benefits of Working at 24.com:
Flexible working hours - core hours: 9am-3pm.
We welcome remote working.
Our department wide tech stack is diverse and includes Android, iOS, React native, .NET Core, Redis, Elasticsearch, SQL Server and the Google Cloud suite. We are 100% cloud based hosted in Azure and Google Cloud.
Plenty of opportunities to learn and grow.
We are part of the Naspers group, which provides us with access to various technical training including free access to Udemy and similar platforms, as well as nanodegrees.
Free access to Microsoft certification training.
Opportunities for further study and skills development.
Opportunities to attend relevant tech events and expos.
Optional medical aid and flexible retirement funding.