Key Performance Areas:
Assist the F&B Manager of a large and very busy Resort property with the following:
Planning, forecasting and budgeting the revenues and cost for the department.
Staffing and scheduling of the employees and allocation of duties to ensure the maximisation of productivity and minimise payroll costs.
Creating a work environment that is high in employee morale and provides constant learning and development
Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
Assist with the recruitment and performance appraisal and management of employees in the department.
Manage and lead employees to ensure maximum productivity.
Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.
Ensure through regular monitoring feedback, prompt, efficient and accurate service is provided to all guests.
Organise food festivals and develop ideas in conjunction with the public relations staff programs to encourage guest support?
Compile and review the monthly profit and loss statement
Ensure that all the operational standards set for all the equipment and processes are followed.
Maximise F&B profitability by implementing the cost containment strategies for all the outlets.
Conduct refresher-training programs for employees and guide the new employees in the department.
Revise manager’s duty list to ensure that all areas of reporting and reconciling is covered.
Address any grievance and counselling issues among the department associates with all departments and areas including outsourced functions
Requirements:
Proven F&B Management experience and a history of experience in the Hospitality industry
Proven management skills including
Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
Excellent understanding of all aspects of Hospitality Operations
Computer literacy skills including : Excel & Word
Desire and ability to work in a fairly remote location
Ability to work under pressure and without supervision
Attention to detail
Proven communication skills
Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
Own transport and a valid driver’s license essential.
South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Hazyview Cabanas in Mpumalanga. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Reference # 13/02