Admissions Clerk
Job Description

Job Description

  • Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
  • Intercare Tygervalley Sub Acute Hospital situated in Bellville, Cape Town seeks to recruit Admissions Clerk. The purpose of the position is to provide a professional customer services by communicating effectively with the various stakeholders involved in the patient admission process.
  • An admissions clerk works at the front desk of a hospital and provides a professional and efficient admission, reception and payment service to patients and the public to ensure no delays in following clinical processes.  As an admissions clerk you welcome and direct patients and visitors to requested areas and assist with the completion of admission documentation and authorisation, where required.  You will answer phone calls, handle queries, and provide information as requested.

Duties and Responsibilities

  • Ensure the efficient functioning of the reception, admission and cashier areas.
  • Answer all phone calls and assist as required.
  • Welcome and direct patients and visitors to requested areas.
  • Assist with the completion of admission documentation
  • Capture admission information in time and correct
  • Ensure that all patients admitted have the required authorisation and/ or made the required payments prior to admission
  • Ensure accuracy in taking and allocating of payments
  • Assist at other reception arrears as required.

Requirements

  • Grade 12
  • At least 2 years administration experience in a medical facility
  • Understanding of medical schemes and admission processes required
  • Must be able to use Microsoft Office and have good typing skills.

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