AM Server - Part Time - Mountain Shadows
  • Mountain Shadows, Paradise Valley, AZ 85251
  • Turtle Bay Resort
Job Description

Come be a part of something bigger!

Benchmark Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.

Here are just some of the great benefits we offer :

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

To work within the framework of a quality Food and Beverage service team. To serve food to our guests in a personable, courteous and professional manner ensuring a positive dining experience.

Impeccable grooming standards are essential.

What you will have an opportunity to do :

Responsibilities include :

  • Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests' dining experience.
  • No cell phones or personal calls except in emergencies. No smoking during service, no gum chewing anytime.
  • Attend all scheduled staff meetings and supplemental training sessions.
  • Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
  • Will be able to service a five-table station during typical service demand.
  • Be familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures.
  • Have a strong working knowledge of the ordering system and other check processing procedures for dining room service.
  • Know all menu items including ingredients, preparation, required condiments and specific service.
  • Will expediently take orders from guests and expedite as soon as prepared from kitchen.
  • Check side duty list for opening and closing duties.
  • Obtain own condiments, beverages, etc., after guests have finished, pre-bus table.
  • Obtain completed check from and present to guest. Finalize check in system according to method of settlement.
  • At the end of service, will polish glassware and appropriate silver for next service period.
  • Obtain service report from and finalize all settlement transactions. Will be responsible and held accountable for all unsigned checks and will report these to the manager.
  • Determine gratuity distribution according to set departmental standards.

Specific job knowledge, skill and ability :

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he / she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Previous food and beverage experience required.
  • Good physical condition in order to lift moderate weights and remain on feet for prolonged period of time.
  • A sincere desire to provide the utmost in guest service.
  • Solid interpersonal and communication skills. Pleasant personality to effectively deal with guests questions and service, and to contribute to the overall atmosphere and guest experience.
  • Good teamwork with fellow employees. Strong attention to detail a must.
  • Well-groomed appearance according to company standards.
  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

Appearance Requirements :

  • Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.
  • Appearance must always be neat, clean and professional.

County Legal Requirements

Must have completed County & State Liquor training.

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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